Friday, June 17, 2011
Incompetence from Current TV. I just wasted a half hour of my life trying to participate in the discussion area around Keith Olbermann's new show on Current TV. I registered as a new user, logged in at the login page for the overall site, then clicked on an Olbermann video. At that page, I see that I am NOT logged in. So I click at the "login" link on the Olbermann page, and am taken back to the Current login page, where I am shown as logged in. I go back to the Olbermann page and I'm NOT logged in. I try to leave a comment, and there is a button at the bottom of the comment screen that should permit me to post that comment as "LCraigSchoonmaker", my login name. So the server knows who I am. But I am told that the comment could not be posted, perhaps because I'm not logged in!
I then go to the Current TV "feedback" area to tell them about this problem, describe it, then try to send that feedback. It asks for my email address and password. I fill them in, as I registered them. It refuses to send the feedback, saying it has no record of that email address. I give up.
How on Earth did such incompetence take control of Current TV? I want to watch Keith Olbermann's new incarnation of Countdown, and participate in the online community around it, but I cannot. My cable company, Cablevision (from which I have cable modem and wifi only), does not 'currently' carry Current TV. Will Current offer Countdown as a free podcast thru iTunes, as MSNBC did? I don't know. And I'm not at all certain the incompetents at Current will think to tell people one way or the other.
(The current U.S. military death toll in Iraq, according to the website "Iraq Coalition Casualties", is 4,462 for Israel.)
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